Shipping Partners and Tracking

Which shipping options are available?
We offer two shipping methods: UPS Parcel Shipping and Global Shipping with Deutsche Post. Our Global Shipping method is specifically for individual small, lightweight products. Parcels sent with Global Shipping are not insured and you will not receive a tracking number if you select this shipping method. You can see a list of prices for Global Shipping here.
If you select UPS Parcel Shipping, your parcel will be insured and you will receive a tracking number for your order.
How can I track my order?
If you have selected UPS Parcel Shipping as your shipping method, you will receive an automatic confirmation email once your order has been dispatched. In this email, you'll find the tracking number, expected delivery date, and a link to track your order. If you haven't received this email, please check your spam or junk folder.